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Raytheon joins business excellence organisation

Raytheon : 16 September, 2016  (Company News)
Defence and national security contractor focuses on competitiveness growth and performance improvements by joining the BQF
Raytheon joins business excellence organisation

BQF has announced that its newest member is Raytheon, a specialist in defence, national security and other government and commercial markets around the world.

At a time when the UK aerospace and defence sector is working to respond to the growing competitiveness in the international market, Raytheon has joined BQF as part of a drive to improve the underlying performance of its internal operations and processes.

A critical time for the defence sector

The focus on internal performance has recently been complemented by a new UK government funding programme, announced last week, which will see £800 million of support for the development of new and disruptive defence technologies, via the Ministry of Defence’s innovation and research insights unit fund.  And with government moving to underpin the sustainability of the UK’s defence sector, companies are increasingly recognising the value that can be created by looking internally to ensure that full performance can be unlocked from a company’s ongoing operations.

Raytheon joins BQF’s dynamic and ever-growing member base to engage in a collaborative process that supports companies in designing and developing measures to deliver sustainable performance improvement.  Its approach, which includes the EFQM model that measures individual and organisational performance against a comprehensive set of metrics, has supported businesses in delivering significant growth in underlying financial strength as companies obtain better information on where efficiency and effectiveness can be improved.

Raytheon joins a growing group of companies that are investing in establishing a high performance culture within their organisations, rigorously assessing the effectiveness of functions as diverse as customer service, innovation, business strategy and investment in people.  In joining BQF, Raytheon gains access to its 500-strong member network, which includes some of the UK’s largest and most prestigious organisations ranging from Oracle, O2 and Marks & Spencer, to BT, Siemens and bathstore.  

A focus on performance essential as economic conditions falter

BQF is facilitating a growing, collaborative inter-industry discussion about the results that can be delivered through a stronger performance improvement culture across UK industry, based on an approach that enables businesses to identify and implement sustained and transformative improvements. This approach is particularly pertinent in the face of continuing unsupportive economic conditions – illustrated this week by confirmation of stagnant productivity growth in the second quarter and which are likely to be exacerbated by June’s referendum result in the third quarter – in which businesses will have to look closer to home to identify home-grown measures to safeguard future financial performance.

This is an apt time for this refocusing to take place, however.  The government has set out an ambitious intention to develop a broad and progressive 21st century industrial strategy to counter sluggish productivity and wage growth, of which a focus on performance must be a component.

Raymond Barnes, Raytheon, commented: “We are honoured to be joining BQF and recognise the benefits this affords us in our continuous drive towards excellence. Organisations, including Raytheon, are experiencing increasing competitiveness, characterised by greater consumer awareness of quality, rapid technology development, globalisation and cheaper competition. And, as we seek to deliver competitive solutions, the importance of utilising quality management as a key strategic tool in markets has gained even more significance for companies such as ours – typically, Raytheon's areas of interest include training and development, networking, benchmarking and the deployment of the EFQM (European Foundation for Quality Management) excellence model. We look forward to collaborating with the BQF on our organisational journey to excellence.”

Russell Longmuir, CEO and Director General of BQF, added: “Raytheon is a world-class business, which has an outstanding heritage stretching back more than 100 years.  And it comes to BQF at a critical time for its industry.  The pace of development is rapid and unrelenting, but Raytheon is well positioned to maintain its track record of innovation despite more challenging macroeconomic conditions, and I am sure that it will both provide a meaningful and powerful contribution to our network’s collective drive for sustained improvement, and derive huge value from the engagement that it undertakes with peers and partners from across UK industry.”

BQF is the UK’s largest corporate membership organisation committed to promoting, facilitating and raising the standards of excellence in business. It equips organisations with the tools, training and skills to enable them to invest in their own performance improvement programmes and, through a thriving member network, share best practice with organisations from across UK industry. In striving to support businesses to develop their capabilities and innovate, it provides access to an extensive network of more than 500 members, with which they are able to engage, share and learn.

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